1. Introduction

Welcome to ZUGE Electric (“Company”, “we”, “our”, “us”).

ZUGE Electric is a global EV ecosystem company focused on enabling seamless access, convenience, and trust across electric mobility solutions. By accessing or using our website (www.zugeelectric.com) and services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree, please refrain from using our platform.

2. About ZUGE Electric

ZUGE Electric is building a future-ready EV ecosystem by integrating:

  • Physical dealership networks (4500+ across India)
  • Virtual “Meta” dealerships (12,000+ and growing)
  • EV distribution across 2W, 3W, 4W, and future mobility segments
  • Technology-led solutions including Metaverse-enabled EV experiences

Our core philosophy is built on:

  • ACCESS – Expanding EV reach through a strong distribution network
  • CONVENIENCE – Charging infrastructure and service accessibility
  • TRUST – Reliable support, maintenance, and customer-first approach

3. Use of Website & Services

By using this website, you agree to:

  • Provide accurate and complete information
  • Use the platform only for lawful purposes
  • Not engage in unauthorized access, hacking, or misuse

We reserve the right to restrict or terminate access if misuse is detected.

4. Lead Submission & Communication Consent

By submitting your details through forms on our website:

  • You consent to be contacted by ZUGE Electric via:
    • Phone calls
    • SMS
    • WhatsApp
    • Email
  • This applies even if your number is registered under DND/NCPR
  • Communication may include:
    • Product recommendations
    • EV consultation
    • Promotional offers
    • Service-related updates

5. Products, Services & Information Disclaimer

ZUGE Electric provides EV-related information, including:

  • Vehicle specifications
  • Pricing insights
  • Charging solutions
  • Expected savings

Disclaimer:

  • All information is indicative and for general guidance only
  • Actual product availability, pricing, and performance may vary
  • Final terms are determined by manufacturers, dealers, or partners

We do not guarantee:

  • Specific product availability
  • Exact cost savings or performance outcomes

6. EV Ecosystem & Charging Network

ZUGE Electric operates a hybrid EV ecosystem that includes:

  • Physical dealership hubs
  • Virtual “Meta” dealership spokes
  • Charging infrastructure across multiple regions

Important:

  • Charging availability may vary by location
  • Real-time data provided via apps or platforms is indicative
  • Users are responsible for planning their charging usage

7. Third-Party Services & Partnerships

ZUGE Electric collaborates with:

  • EV manufacturers
  • Dealership partners
  • Financing institutions
  • Charging infrastructure providers

We are not liable for:

  • Third-party service delays or failures
  • Financing approvals or rejections
  • Product defects handled by manufacturers

8. Maintenance & Service Responsibility

ZUGE’s network of Meta dealerships may act as maintenance hubs.

However:

  • Service quality may vary by location and partner
  • Repairs and servicing are subject to dealer capabilities
  • Users must verify terms before availing services

9. Pricing, Offers & Promotions

  • All prices, offers, and schemes are subject to change without prior notice
  • Promotional campaigns may be time-bound
  • Final pricing is confirmed at the time of purchase or dealer interaction

10. Intellectual Property Rights

All content on this website, including:

  • Text
  • Graphics
  • Branding
  • Logos

is the intellectual property of ZUGE Electric.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

ZUGE Electric shall not be liable for:

  • Any direct or indirect damages from website use
  • Inaccuracies in content or third-party information
  • Service interruptions or delays
  • Decisions made based on provided information

12. User Responsibilities

Users agree:

  • Not to provide false or misleading information
  • Not to misuse the platform for fraudulent purposes
  • To comply with applicable laws and regulations

13. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy.

We are committed to:

  • Protecting your personal information
  • Ensuring secure data handling
  • Using data only for relevant communication and services

14. Modifications to Terms

ZUGE Electric reserves the right to:

  • Update or modify these Terms at any time
  • Changes will be effective immediately upon posting

15. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

16. Contact Information

For any queries related to these Terms:

ZUGE Electric – Corporate Office
No.115, First Floor, Lalbhag Fort Road
Bangalore, Karnataka – 560004

📞 +91 9820447519
📧 plugin@zugeelectric.com
🌐 www.zugeelectric.com